Shipping policy

shipping ♡

domestic shipping - australia
we ship to all states within australia via australia post.

standard shipping - $10

free shipping - orders over $120

orders are carefully packed & dispatched within 2-3 business days of your order being placed. once your order has been dispatched, you'll receive tracking information via email.

delivery times after dispatch are determined by australia post & may vary depending on your location. held by hart isn't responsible for delays that occur after your order has been dispatched.

international shipping
we now offer international shipping via australia post international standard.

international shipping rates are based on the packed weight of your order:

up to 500g

  • new zealand - $25
  • asia pacific - $30
  • usa & canada - $35
  • uk & europe - $40
  • south america & mexico - $50

501g-1kg

  • new zealand - $30
  • asia pacific - $40
  • usa & canada - $45
  • uk & europe - $55
  • south america & mexico - $65

international orders include tracking. delivery times may vary depending on the destination, customs & other postal delays.

any customs duties, taxes or import fees charged by your destination country are the responsibility of the customer.